Uplift gives you access to 14 different initiatives that help ease the burden of paying your monthly water bill.
To be eligible for Uplift you must:
- Be a SAWS residential account holder.
- Meet income requirements.
- Complete the Uplift application.
Once your application is approved, you’re eligible to receive these immediate Uplift benefits:
Uplift Assistance Program provides a discounted rate structure with no monthly charges for the first 2,000 gallons of water.
WaterSmart is an online tool to help you save water (and money).
- Monthly home water report emailed to you.
- Mobile-friendly dashboard for 24/7 access to your water use history.
- Customized water-saving tips selected especially for your lifestyle and needs.
Courtesy Hold will prevent your water service from being shut off while your Uplift application is being processed.
Reduced Meter Service Fee lowers the amount we charge (from $12 to $6) for sending a technician to your home to disconnect your water service due to non-payment.
SAWS Payment Arrangements allow you to work out a payment plan for your past-due account balance.
Reduced Deposit lowers the security deposit amount for new customers who qualify from $100 to $50.
Agency Referrals help connect you with local agencies that can provide additional assistance, such as CPS Energy, S.A. Food Bank, S.A. Pet Pantry and S.A. Department of Human Services.
Leak Adjustments remove charges for “lost” water if you have a leak repaired by a licensed plumber.
Senior Citizen Billing waives late payment penalties for customers age 60 and older.
Domestic Violence Deposit Waiver allows victims to open a new service account without paying a security deposit.
After submitting additional documentation, you may also be eligible for these Uplift benefits:
Project Agua provides emergency payment assistance up to two times a year.
- Must provide proof of current income (annually).
- Account must be in final notice status.
Plumbers to People helps residential customers repair fresh water leaks in their home.
- Must provide proof of current income (every three years).
- Must be the homeowner and current occupant.
- Must be a SAWS water customer (sewer-only customers are not eligible).
Laterals to People helps residential customers repair the sewer lateral from outside their home to the property line.
- Must provide proof of current income (annually).
- Must be the homeowner and current occupant.
- Must be a SAWS water and sewer customer (water-only customers are not eligible).
Disability Billing/Disabled Veterans Initiative provides a payment extension to residential customers who receive disability income.
- Must be disabled.
- Must provide proof of Supplemental Security Income (SSI) from the U.S. Social Security Administration or your VA benefits award letter, which states your disability percentage, from the U.S. Department of Veterans Affairs.